If you are in South Africa, you can immediately stop your lost or stolen credit card by contacting 011 256 9988 or if you are registered for Cellphone Services by dialling *130*49494#.
If you wish to request a replacement card you can do by contacting the call centre who will arrange for delivery of your card or visiting your nearest African Bank branch for an instant issue replacement card.
If you are traveling away from home, immediately contact the Visa Global Customer Assistance Service or Call Collect: USA (1) 410 581 3836.
Platinum Card Customer Services
If you experience any problems when using your Platinum card, or simply need more information, phone 0861 465 322.
To notify African Bank of a Personal or Crime Infury claim call 0860 111 167 or fax your claim to 0872 328 976. You can also email your claim to firstname.lastname@example.org or use Cellphone Services by dialing *130*49494#.