Legal & Compliance

Compliance

  • Code of Banking Practice
  • National Credit Amendment Act
  • National Credit Act, No 34 of 2005
  • Promotion of Access to Information Act (PAIA) Manual
  • Conflict of interest policy with Guard risk Annexes 1,2,3
  • New Affordability Regulations
  • Removal of adverse consumer credit information
  • FIC Act, No 31 of 2001
  • FIC Regulations
  • Conflict of interest policy with Guardrisk
  • Conflict of interest policy with Stangen

The insurer of your credit life policy, sold to you by African Bank, is The Standard General Insurance Company Limited. This will change to Guardrisk Life Limited. Your benefits will remain secure and unchanged. Please see the documents below for further information.

  • FSB Notification and Annexures
  • Transfer Agreement
  • Addendum to Transfer Agreement
  • Stangen resolution Board of Directors
  • Guardrisk resolution Board of Directors
  • Stangen Annual Financial Statements 2016
  • Guardrisk Statutory Actuary Report
  • Communication Notice Annexure 2 Formal notice (Eng)
  • Communication Notice Annexure 3 Formal notice (Afrikaans)
  • Communication Notice Annexure 4 (FAQ)
  • Guardrisk Annual Financial Statements 2016
  • Stangen Statutory Actuary Report

Legal

  • Website terms and conditions
  • Language Policy
  • GO Green digital statements
  • African Bank customer complaints policy
  • Policy on Selection and Nomination of NEDs
  • African Bank Whatsapp Terms and Conditions
  • Rewards Terms and Conditions
  • Lotto and Powerball Terms and Conditions
  • Saving and Investments Terms and Conditions
  • Brand 2.0 TVC Terms and Conditions
  • Education Benefit Terms and Conditions
  • Money Send Terms and Conditions
  • Licence Disc Renewal Terms and Conditions

Disclosure

  • African Bank Conflict of Interest Policy detailing Guardrisk Life Limited
  • Conflict of Interest Management Policy in terms of The FAIS General Code of Conduct

Addition

  • Income and expense declaration - English
  • Income and expense declaration - Sesotho
  • Income and expense declaration - Zulu
  • Budget lingo terms and conditions
  • Contional voucher terms and conditions