Talk to Us
Whether you need your questions answered or simply need assistance, we're available to assist you over the phone, via email or at one of our branches countrywide. Whatever you need help with, you can find the right contact details below.
Contact information
HEAD OFFICE
59, 16th Road,
Midrand,
Johannesburg
POSTAL ADDRESS
Private Bag x170
Midrand, 1685
Johannesburg
Important numbers
head office
Tel: 011 256 9000
customer service Centre
Tel: 0861 111 011
debt counselling
Tel: 011 256 9323
Fax: 011 207 3821
Email: [email protected]
consumer advocate's office
Tel: 011 256 9073
Fax: 011 207 4724
Email: consumeradvocate
@africanbank.co.za
Ethics and Fraud Hotline
Tel: 0800 633 633
Fax: 0800 00 77 88
Email:
[email protected]
insurance
Funeral Policy queries: 0860 000 975
For Credit Life Queries and Claims:
0861 888 786 / 011 564 6827
For Funeral & Crime Injury and Personal Accident Claims: 0860 000 975
For Insurance Claims and Queries: [email protected]
collections
Tel: 011 207 4500
Fax: 011 207 4500
applications call centre
Tel: 0860 333 004
CARD CALL CENTRE
Stop Card: 0861 000 555 / 011 256 9988
Activation Line: 0861 000 444
